What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express) in select regions. All payments are securely processed.
Do you offer free shipping?
Yes! We offer free shipping on orders over $150 USD. For orders below that amount, shipping fees are calculated at checkout based on your location.
How long will it take to get my order?
Most orders are processed within 5–9 business days. After that, delivery usually takes:
Once your order is shipped, we’ll email you a tracking number. You can use it to monitor your shipment status anytime.
Can I cancel or change my order after placing it?
Yes, but act fast! You can request changes or cancellations within 24 hours of placing your order by emailing us at support@smackarena.com.
What is your return or refund policy?
We accept returns only for unused, undamaged items in their original packaging within 15 days of delivery.
If your item arrives damaged due to our mistake (e.g., wrong item, printing error, or defective product), we will either:
✅ Ship a replacement at no extra cost
or
✅ Issue a 100% refund — and you won’t need to send the item back.
However, we do not accept returns for:
Used items
Items damaged after delivery
Buyer’s remorse (e.g., changed mind, wrong size ordered)
To start a return or report an issue, just email us at support@smackarena.com with your order number and a photo of the item. We're here to help!
Are your products officially licensed by WWE?
Our products are inspired by WWE characters and events, but they are not officially licensed merchandise. Each item is designed by fans, for fans.
How do I choose the right size?
We include a size chart on each product page to help you find the perfect fit. If you're in between sizes, we recommend sizing up for comfort.
How can I contact customer service?
